Distribution services
We dispatch the goods according to the actual situation of the order.
Domestic Shipping
region | cost | In-Transit Time** |
West Malaysia
|
Free Delivery | 7 - 9 Business Days** |
East Malaysia | Free Delivery | 9 - 11 Business Days** |
International Shipping
region | cost | In-Transit Time** |
West Malaysia | Free Delivery | 9 - 11 Business Days** |
East Malaysia | Free Delivery | 11 - 13 Business Days** |
** In-Transit Time - Does not include standard processing time of 2 business days. Business days do not include Saturdays, Sundays, or Chinese Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to the "Shipping Table" on our Shipping Policy Page.
How do I know if my package has shipped and is on its way? |
When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. Please refer to our full Shipping Policy for current processing times and available shipping methods.
Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.
Have your tracking number? Check the status of your shipment here.
I received a damaged item. What do I do? |
Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (agoodgoods618@gmail.com) along with a description of the damaged item and your Order Number.
Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.