Nova Living and the major logistics companies that cooperate with the manufacturers can check the status of order delivery progress online.

Some manufacturers have not provided online self-service inquiry using their own logistics or new logistics. Welcome to the customer service center or online to ask questions, we will assist in inquiring about the shipment progress.

When the shipment notification is received, the logistics order number is for the user to check the progress when the goods are not received within 1-2 working days, and the delivery progress is updated within 1-2 working days, which is mainly based on each logistics.

You can check your waybill number at the following website. If you don't know the waybill number, please contact the online customer service for assistance or obtain your waybill number by waybill number.

Ninja Van: https://www.ninjavan.co/en-my/tracking   +60 111 7225600
After the goods are shipped, the logistics distribution process is about 6-10 working days. Please be patient. Logistics distribution operations do not include six days and holidays.